This is not good. Or do they absolutely require a logon password? Thank you for solving this roadblock for me. Finally today I got on the phone with HP and they couldn't make it happen, so while waiting for the tech to hear back from the Tier 3, I found your post, and not until I got to your second solution, did I find one that work.
The Tech and I both cheered your resilience to follow-up with the solutions. Your work is greatly appreciated I shared the post with the HP tech as well. Very nice! Thank you, David. It was really helpful the way you laid out the steps you took. Your first solution worked for me, as I do have a logon id and password for my PC.
I had to look up what an EWS is, but otherwise all was clear. Is SMB 1 a security concern, though? I ended up creating a user account specifically for the scanner with password. Removing the "Users" group membership stops it showing for interactive login, and it can be added to the permissions of the folder being shared to allow it network write access. Seemed cleaner than fiddling with network authentication settings.
Might require Pro to be able to use computer management to remove the users group from the scanner user to stop it showing on the login screen though. Log all web traffic from remote computer's. No access to internet even after uninstalling CS. Skip to main content.
Find threads, tags, and users Current Visibility: Visible to all users. Select your product and then click Next. If your product does not appear in the list, click Add Device , enter the IP address for your product, and then click Ok. If you receive the following message, click Yes to continue with the configuration process.
Under Configure File Scan Settings , select the scan settings that you want to use as the defaults from the drop-down menus and then click Next. Under Configuration Summary , confirm that the settings you selected are correct and then click Configure.
After the configuration is completed successfully, click Exit in the upper right corner and then click Yes to close the Scan-to-Email Default Set Up wizard; or click Finish to return to the beginning of the wizard and select another device to configure. In the Enter the Save-to-Folder Quick Set name field, type the folder name where you want to save the folder settings. This will appear on the device under the folder name created in Step a.
Click Browse to select, or type, the location where you want to save the folder in the Choose where you want to save this folder on your computer field. If you want a shortcut to the folder on your desktop, select the Create a shortcut to this folder on your desktop check box. After the configuration is completed successfully, click Exit in the upper right corner and then click Yes to close the Save-to-Folder Quick Set wizard; or click Finish to return to the beginning of the wizard and select another device to configure.
Known Issues and Workarounds The following sections identify known issues and their workarounds for the Scan-to-E-mail and Save-to-Folder digital sending features. Scan-to-E-mail Issues and Workarounds. Previously configured product If the multifunction product is already configured to scan to E-mail before running the HP Scan-to-E-mail Setup Wizard, you will receive a warning that running the wizard will overwrite the E-mail settings, which are shared by all users, already configured on the unit.
If you do not wish to overwrite any previously configured settings, cancel out of the wizard. SMTP access to outside servers restricted by firewall configurations Accesses to SMTP E-mail servers outside the local network's firewall is subject to the firewall configurations for port and protocol access.
Save-to-Folder Issues and Workarounds. Access denied error An Access Denied error appears when two accounts with the same name are used on the PC.
This can occur if there is a local system account and a Domain account with the same name. To resolve this issue, rename the local user account and re-run the Save-to-Folder Setup Wizard. In the drop down list, select the View tab, scroll to the bottom of the list of the Advanced Settings: list and uncheck Use simple file sharing Recommended.
Issues scanning to computer in Windows Vista In Windows Vista, if you have issues scanning back to your computer, such as doing a scan and not receiving any files on your computer, you will need to enable file sharing. To do this, click Start , select Control Panel , then beneath the Network and Internet icon select View network status and tasks.
Select apply and scan your job at the device again. Cannot remove folders on device The Save-to-Folder Setup Wizard cannot remove folders already on the device if the folder names contain characters, such as some Asian characters, with code values that are outside of the standard ASCII character code range.
This problem exists because of a current incompatibility in the device firmware. This incompatibility also prevents the Save-to-Folder Setup Wizard from correctly creating new folders with names containing those same characters.
Setup error for folder path greater than characters The Save-to-Folder Setup Wizard will present a setup error if the specified folder path is greater than characters. This character limit is enforced by the operating system as a client-side limit for network share destinations.
Send-to-Folder configuration fails due to stored blank password Using a stored blank password results in a configuration failure. To resolve this issue, you must modify local security policy. Alter the "account options" to disable the limit local account use of blank passwords to console logon only.
Shared folders on network restricted to user access permissions in Windows 7 and Vista Shared folders created by this application are restricted to user access permissions on Windows 7 and Vista operating systems. This means that only this user has access to the folder from the local network environment. The user must reconfigure these Send-to-Folder setups using the EWS or the control panel of the device so they use the new password. Shared folders on network accessible to all users in Windows NT Shared folders created by this application are allowed "Everyone" access on Windows NT operating systems.
To restrict access to the shared folder the user can use the file browser on the operating system to modify the shared folder properties to restrict access to the folder to this user.
The Send-to-Folder configuration on the device has been setup to use this users credentials. Other Issues and Workarounds. The user must manually switch to the desired language. Language localization fails when using current browser If language support for a language pack requires installation into the users current browser, the language localization may fail, especially the Asian languages.
If you see odd characters in the application where text should be, then you probably need to refer to your browser support. The application has no efficient way of detecting this condition. Network devices not automatically detected Automatic discovery of devices may or may not discover all of the devices in a local network environment. The automatic device discovery uses a discovery broadcast on the local network which may or may not be detected by all the devices in the immediate network environment.
Network topology and types of devices will affect the success of this automatic discovery. Manual entry of the desired device should always produce device detection for supported products. Shared folders and shortcuts created by wizard are not removed automatically after set up Shared folders created by this application and any shortcuts to these folders must be manually removed when the shared folder or shortcut is no longer needed.
To delete the shared folder on a windows system simply delete the folder. The shortcut can be deleted independently of the shared folder, but if the shared folder is deleted the shortcut should be manually deleted also.